Employee Comms

HeyBen Add-On

Keep employees informed before they ask.

HeyBen helps you organize employee service requests. Employee Communications helps reduce them before they happen — through proactive benefits education.

Send announcements, reminders, and updates across your entire book of business — without setting anything up per group.

Contact Sales

See Pricing

Before Employee Communications

When does open enrollment end?

Group A · 14 similar tickets

Did my benefits change this year?

Group B · 9 similar tickets

How do I add a dependent?

Group C · 11 similar tickets

After — one communication, all groups

Open Enrollment ReminderAll groups · Scheduled

"Open enrollment ends Nov 15. Log in to review your 2025 benefits and make any changes before the deadline."

SMSEmail1,240 employees

THE PROBLEM

Most inbound questions are preventable.

Every enrollment season, brokers field the same questions from hundreds of employees across dozens of groups. The questions aren't complex — employees just weren't told.

Scattered communication

Updates get sent per group, inconsistently, or not at all. Employees don't know what's happening with their benefits.

Repetitive inbound volume

The same questions come in from every group every year. Open enrollment dates, dependent adds, plan changes — over and over.

No time to manage it

Brokers know proactive comms would help — but building and running campaigns per group isn't realistic with small teams.

HOW IT WORKS

Done-for-you. No setup per group.

You don't run campaigns. You don't set up each group. You subscribe, and HeyBen handles the communication across your book.

Add the module

Contact sales to add Employee Communications to your HeyBen plan. Pricing is based on total employees across all your employer groups.

We set it up

HeyBen configures communication workflows across your employer groups. No per-group setup required from your team.

Inbound goes down

Employees receive timely, relevant updates — and ask fewer questions. Your triage inbox stays focused on requests that actually need action.

WHAT GETS SENT

The right message, at the right time.

Every enrollment season, brokers field the same questions from hundreds of employees across dozens of groups. The questions aren't complex — employees just weren't told.

Open Enrollment Reminders

Dates, deadlines, and how to enroll — sent before the questions start.

Benefit Update Announcements

Plan changes, new carriers, and important updates communicated clearly.

Life Event Reminders

Marriage, new dependents, qualifying events — proactive guidance when it matters.

Pharmacy & ID Card Guidance

Reduce common service requests before they hit your inbox.

Add-On Pricing

Based on total employees across all groups

Employees / Groups	Monthly
Up to 100 employees Up to 5 employer groups	$99
Up to 300 employees Up to 12 employer groups	$199
Up to 1,000 employees Up to 30 employer groups	$349
Up to 2,000 employees Up to 60 employer groups	$699
Each additional 1,000 employees +30 employer groups per block	+$300