HeyBen only answers based on your clients’ actual plan documents. No generic internet scraping, no risky guesses. That means accurate, compliant answers every time.

Yes. HeyBen never stores PHI (protected health information) or claims data. Employees don’t log in, and no personal identifiers are collected. You control whether chat logs are kept for oversight.

We handle onboarding for you. You send us the plan documents, we configure HeyBen under your branding, and it’s ready to use within days.

Coverage (what’s included, what’s not), eligibility (who’s covered, waiting periods), deadlines (OE, qualifying events), and other common HR questions. Basically, the 80% of tickets that clog your inbox.

No. HeyBen takes care of repetitive service questions so brokers can focus on strategy, renewals, and client growth. It’s a margin protector, not a job replacer.

HeyBen politely directs them back to HR or the broker. It doesn’t make things up — that’s how we protect you.

Flat annual pricing: $600/year for HeyBen AI, or $900/year for HeyBen Plus with proactive messaging. No per-employee-per-month surprises.

In addition to everything in HeyBen AI, Plus adds SMS/email reminders for open enrollment, onboarding, and wellness programs. That drives benefit utilization and shows employers the ROI of their spend.

Yes. HeyBen was built for lean teams who don’t have extra staff to act as call centers. It’s white-labeled, so you look bigger than you are without adding headcount.

Absolutely. Many advisers start with a single employer group to prove ROI, then roll out across their book.