HeyBen AI

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Brokers say it best

Hear how HeyBen gives advisers a competitive edge.

ADP, AC

Adding HeyBen to our RFPs set us apart immediately. Employers see the value.

TM, IPC

Clients now see us as service-forward, not just renewal shops. HeyBen made that possible.

Frequently Asked Questions

Cut through the noise — here’s how HeyBen really works

What makes HeyBen different from other “AI” tools?

HeyBen only answers based on your clients’ actual plan documents. No generic internet scraping, no risky guesses. That means accurate, compliant answers every time.

Is employee data safe?

Yes. HeyBen never stores PHI (protected health information) or claims data. Employees don’t log in, and no personal identifiers are collected. You control whether chat logs are kept for oversight.

How hard is setup?

We handle onboarding for you. You send us the plan documents, we configure HeyBen under your branding, and it’s ready to use within days.

What questions can HeyBen answer?

Coverage (what’s included, what’s not), eligibility (who’s covered, waiting periods), deadlines (OE, qualifying events), and other common HR questions. Basically, the 80% of tickets that clog your inbox.

Does it replace brokers?

No. HeyBen takes care of repetitive service questions so brokers can focus on strategy, renewals, and client growth. It’s a margin protector, not a job replacer.

What happens if an employee asks something outside the plan?

HeyBen politely directs them back to HR or the broker. It doesn’t make things up — that’s how we protect you.

How much does it cost?

HeyBen AI: $600/year – the core chatbot with accurate plan-based answers

HeyBen Plus: $900/year – everything in AI, plus proactive SMS/email reminders for open enrollment, onboarding, and wellness programs

HeyBen Pro: $1500/year – includes all of the above, plus voice AI for benefits hotlines and advanced engagement features

No per-employee-per-month surprises.

What’s included in HeyBen Plus?

In addition to the chatbot, Plus adds SMS/email reminders for open enrollment, onboarding, and wellness programs. This drives benefits utilization and shows employers the ROI of their spend.

What’s included in HeyBen Pro?

Pro extends Plus by adding AI-powered phone support (voice AI) and advanced customization options for larger employers who need multi-channel engagement. It’s the closest thing to a 24/7 benefits service desk—without the staff costs.

Can small brokerages really use this?

Yes. HeyBen was built for lean teams who don’t have extra staff to act as call centers. It’s white-labeled, so you look bigger than you are without adding headcount.

Can I try it with one client first?

Absolutely. Many advisers start with a single employer group to prove ROI, then roll out across their book.