HeyBen helps benefits brokers organize service requests, manage operational workflows, track recurring tasks, and deliver benefits education — in one system.
Most broker service teams manage their work through inboxes and spreadsheets. HeyBen gives that work structure.
Many questions are informational and repeat constantly. HeyBen answers them instantly using your plan documents — before they become a ticket.
Requests that require action become structured tickets — automatically categorized, assigned, and tracked through a clear lifecycle.
Broker teams perform recurring maintenance that doesn't come from employees. HeyBen tracks these with structured, repeating workflows.
Built specifically for benefits broker service teams — not a generic help desk with benefits bolted on.
Every inbound request becomes a structured, categorized ticket. Service work organized into clear queues — never lost in an inbox.
Recurring operational work — discrepancy reviews, billing reconciliation, compliance checks — managed with structured workflows and repeating schedules.
Upload two documents and HeyBen automatically identifies discrepancies. Built for the reconciliation work brokers do every renewal cycle.
A branded portal for each employer group where employees get instant answers — deflecting routine questions before they become service tickets.
Because all work is categorized and tracked, HeyBen surfaces patterns so you can see where time is going and improve how you staff service operations.
Scale as your book of business grows. No per-seat surprises. See full pricing page →
| Starter | MOST POPULAR Growth |
Pro | |
|---|---|---|---|
| Price | $299 / mo | $699 / mo | $1,299 / mo |
| Employer Groups | Up to 5 | Up to 15 | Unlimited |
| Users | 2 | Unlimited | Unlimited |
| AI Credits / Month | 2,000 | 6,000 | 15,000 |
| Features included in all plans | |||
| Triage Inbox | ✓ | ✓ | ✓ |
| Tasks Module | ✓ | ✓ | ✓ |
| Document Reconciler | ✓ | ✓ | ✓ |
| Employee Portal with AI Chat | ✓ | ✓ | ✓ |
| AI Reply Drafts | ✓ | ✓ | ✓ |
| SLA Targets & Alerts | ✓ | ✓ | ✓ |
| Analytics Dashboard | — | ✓ | ✓ |
| Start Free Trial | Start Free Trial | Start Free Trial | |
Add capacity or unlock additional capabilities at any time.
Add groups beyond your plan limit at any time.
Buy extra credits anytime. Boost credits never expire.
| Pack | Price |
|---|---|
| +500 credits | $45 |
| +2,000 credits | $159 |
| +5,000 credits | $349 |
Proactive benefits education across your entire book. Reduce inbound questions before they happen.
| Employees / Groups | Price |
|---|---|
Up to 100 employees Up to 5 employer groups | $99 /mo |
Up to 300 employees Up to 12 employer groups | $199 /mo |
Up to 1,000 employees Up to 30 employer groups | $349 /mo |
Up to 2,000 employees Up to 60 employer groups | $699 /mo |
Each additional 1,000 employees +30 employer groups per block | +$300 /mo |
Pricing is based on total employees across your book and includes a set number of employer groups per tier. Additional employee blocks also increase the included group allowance. Additional messaging beyond standard usage may incur usage-based charges.
All plans include a 14-day free trial. No credit card required.
HeyBen helps you organize employee requests.
Employee Communications reduces them before they happen — through proactive benefits education.
Keep employees informed across your entire book. Announcements, reminders, and enrollment updates sent on your behalf — centrally managed, no per-group setup required.
Join the broker teams using HeyBen to organize service requests, track operational tasks, and run a tighter book of business.