Employee Communications โ€” HeyBen
HeyBen Add-On

Keep employees informed before they ask.

HeyBen helps you organize employee service requests. Employee Communications helps reduce them before they happen โ€” through proactive benefits education.

Send announcements, reminders, and updates across your entire book of business โ€” without setting anything up per group.

Contact Sales See Pricing
Before Employee Communications
๐Ÿ“ง
When does open enrollment end?
Group A ยท 14 similar tickets
๐Ÿ“ง
Did my benefits change this year?
Group B ยท 9 similar tickets
๐Ÿ“ง
How do I add a dependent?
Group C ยท 11 similar tickets
After โ€” one communication, all groups
Open Enrollment ReminderAll groups ยท Scheduled
"Open enrollment ends Nov 15. Log in to review your 2025 benefits and make any changes before the deadline."
SMSEmail1,240 employees
The problem

Most inbound questions are preventable.

Every enrollment season, brokers field the same questions from hundreds of employees across dozens of groups. The questions aren't complex โ€” employees just weren't told.

๐Ÿ“ฌ

Scattered communication

Updates get sent per group, inconsistently, or not at all. Employees don't know what's happening with their benefits.

๐Ÿ”

Repetitive inbound volume

The same questions come in from every group every year. Open enrollment dates, dependent adds, plan changes โ€” over and over.

โฐ

No time to manage it

Brokers know proactive comms would help โ€” but building and running campaigns per group isn't realistic with small teams.

How it works

Done-for-you. No setup per group.

You don't run campaigns. You don't set up each group. You subscribe, and HeyBen handles the communication across your book.

01
๐Ÿ”Œ

Add the module

Contact sales to add Employee Communications to your HeyBen plan. Pricing is based on total employees across all your employer groups.

02
๐Ÿ“‹

We set it up

HeyBen configures communication workflows across your employer groups. No per-group setup required from your team.

03
๐Ÿ“‰

Inbound goes down

Employees receive timely, relevant updates โ€” and ask fewer questions. Your triage inbox stays focused on requests that actually need action.

What gets sent

The right message, at the right time.

HeyBen manages a communication calendar tied to the benefits lifecycle โ€” so employees are informed when it matters most.

๐Ÿ“…
Open Enrollment Reminders
Dates, deadlines, and how to enroll โ€” sent before the questions start.
๐Ÿ“ข
Benefit Update Announcements
Plan changes, new carriers, and important updates communicated clearly.
๐Ÿ””
Life Event Reminders
Marriage, new dependents, qualifying events โ€” proactive guidance when it matters.
๐Ÿ’Š
Pharmacy & ID Card Guidance
Reduce common service requests before they hit your inbox.
Add-On Pricing
Based on total employees across all groups
Employees / Groups Monthly
Up to 100 employees
Up to 5 employer groups
$99
Up to 300 employees
Up to 12 employer groups
$199
Up to 1,000 employees
Up to 30 employer groups
$349
Up to 2,000 employees
Up to 60 employer groups
$699
Each additional 1,000 employees
+30 employer groups per block
+$300

Pricing based on total employees across all employer groups. Additional messaging beyond standard usage may incur usage-based charges.

Contact Sales to Get Started

Ready to reduce inbound before it happens?

Employee Communications is an add-on available to all HeyBen plans. Contact sales to learn more or get started.

Contact Sales Start Free Trial